Shipping Info & FAQ

Shipping & Tracking

Q: How long does it take for my order to ship?

In-Stock / Ready-to-Ship Items

• Orders ship within 2–4 business days
  
  
• Items marked “Ready to Ship” in the product description

Made-to-Order / Uniform Builder Items

• Orders ship within 15–20 business days
  
  
• Items marked “Made-to-Order” in the product description

Please Note

• Orders containing both in-stock and made-to-order items will ship according to the Made-to-Order timeline
  
  
• Business days are Monday–Friday, 9:00 a.m.–5:00 p.m. ET, excluding weekends and public holidays

Q: What happens after my order ships?

• You will receive an email with your tracking number
  
  
• Tracking information may take up to 2 business days to update
  
  
• If tracking has not updated after this period, please contact us

Shipping Carrier

• All orders (Domestic & International): FedEx

Ordering FAQ

Q: What are my payment options?

A: We accept all major credit cards. We also offer Afterpay and Shop Pay for Buy Now, Pay Later options.

Q: Can I change or cancel my order after purchase?

• Custom / Made-to-Order items: Cannot be changed or canceled
  
  
• In-stock items: Can be changed or canceled before shipping

Q: What if I’m missing an item or received the wrong item?

A: Please email contact@rshsports.com. Our team responds within 24–48 hours.

Q: I forgot to apply my promo code. Can I add it after checkout?

A: No, promo codes cannot be applied after purchase.

Q: Can discount codes be combined?

A: No, discount codes cannot be stacked. Automatic volume discounts cannot be combined with other promotions.