Last updated: March 5, 2025

RSH Sports operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services"). RSH Sports is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with our Services. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used, and disclosed.

1. Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or has been de-identified so that it cannot identify you.

We may collect or process the following categories of personal information, depending on how you interact with the Services, your location, and applicable law:

• Contact details: Name, billing and shipping addresses, phone number, email address.
  
  
• Financial information: Credit card, debit card, and financial account numbers; payment details; transaction details; and payment confirmations.
  
  
• Account information: Username, password, security questions, preferences, and settings.
  
  
• Transaction information: Items you view, add to cart or wishlist, purchase, return, exchange, or cancel; and your past transactions.
  
  
• Communications with us: Information included in inquiries or customer support communications.
  
  
• Device information: Device type, browser, network connection, IP address, and other unique identifiers.
  
  Usage information: Interactions with the Services, including how and when you navigate the Services.
  
  
• No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

2. Sources of Personal Information

We may collect personal information from:

• Directly from you: When you create an account, communicate with us, or provide information during your use of the Services.
  
  
• Automatically: Through your device, cookies, and similar technologies.
  
  
• From service providers: Vendors or service providers we engage to support our Services.
  
  
• From partners or third parties: As permitted by law or with your consent.
  
  

3. How We Use Your Personal Information

We may use personal information for the following purposes:

Provide, Tailor, and Improve the Services:
To fulfill your orders, process payments, manage your account, arrange shipping, facilitate returns/exchanges, enable posting reviews, and provide personalized recommendations.

Marketing and Advertising:
To send promotional communications via email, SMS, postal mail, or display targeted ads based on your activity on our site or other websites.

Security and Fraud Prevention:
To authenticate accounts, provide secure payments, detect and prevent fraud or malicious activity, and protect public safety. You are responsible for keeping your account credentials secure.

Communicating with You:
To provide customer support, respond to inquiries, and maintain business relationships.

Legal Reasons:
 To comply with legal obligations, respond to valid legal processes, enforce our policies, or investigate potential violations of law.

4. How We Disclose Personal Information

We may disclose your personal information in the following circumstances:

• Service providers: Shopify, IT management, payment processors, analytics, shipping, and fulfillment partners.
  
  
• Business and marketing partners: For advertising and marketing purposes. You may opt out of targeted advertising as explained [here].
  
  
• With your consent: For example, to fulfill orders, or when using social media integrations.
  
  
• Affiliates and corporate group members: For operational purposes.
  
  
• Business transactions: Such as mergers, acquisitions, bankruptcy, or to enforce our rights or comply with legal obligations.
  
  

5. Relationship with Shopify

Our Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Shopify may share this data with third parties in other countries to provide enhanced features or improve Services. For details on Shopify’s data practices and your rights, visit the Shopify Privacy Policy.

6. Third-Party Websites and Links

Our Services may include links to third-party websites. We are not responsible for their privacy or security practices. Review their privacy policies before providing personal information. Links do not constitute endorsement unless explicitly stated.

7. Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in your jurisdiction. Parents or guardians may contact us to request deletion of any personal information collected from a child.

8. Security and Retention of Your Information

We take reasonable security measures but cannot guarantee perfect security. Retention of your information depends on factors such as account maintenance, legal obligations, and business needs.

9. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access / Know: Request the personal information we hold about you.
  
  
• Delete: Request deletion of your personal information.
  
  
• Correct: Request correction of inaccurate information.
  
  
• Portability: Receive a copy of your information and request transfer to a third party.
  
  
• Opt-out of Sale/Sharing for Targeted Advertising: You may opt out as described [here].
  
  
• Manage Communication Preferences: Opt out of promotional emails; account or order emails may still be sent.
  
  

We will not discriminate against you for exercising these rights. We may require identity verification or authorization for third-party agents.

10. Complaints

For complaints regarding our data processing, contact us using the information below. Depending on your location, you may also contact your local data protection authority.

11. International Transfers

Your information may be stored or processed outside your country. Transfers from the EEA or UK rely on recognized mechanisms such as Standard Contractual Clauses or equivalent protections.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in practices, law, or operations. Updates will be posted on this site with a revised "Last updated" date.

13. Contact Information

For questions or to exercise your rights:

Email: Contact@rshdecor.com
Address: 182 Kayaker Way, Easley, SC 29642, US